Remote Customer service Jobs · Customer Experience

• Be the first point of contact for clients calling in with credit cards questions or requests.
• Assist clients with credit cards operations and inquiries, and proactively suggest solutions.
• Provide information and solutions to existing and potential clients regarding CIBC’s credit card products and services.

Bubble Skincare is hiring a Community CX Specialist to deliver exceptional day-to-day support to their most passionate brand fans, the Bubble ambassador community. This role combines warm, human connection with operational rigor by managing a high volume of inquiries, maintaining program quality standards, and surfacing community insights to shape strategy. You'll be the front line of the Bubble brand ensuring their community feels seen, supported, and celebrated.

This is an opportunity to build and lead two foundational pillars of strategy, Voice of the Customer and Customer Community. As the leader, you will design, execute, and scale our Voice of the Customer (VoC) and Customer Community programs. You’ll work cross-functionally with multiple teams to amplify the customer’s voice, foster peer-to-peer connection, and build loyalty and growth.